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Loss Prevention Excellence

Protecting Your
Bottom Line

Comprehensive loss prevention solutions that reduce shrinkage, eliminate theft, and protect your assets across retail, logistics, and insurance sectors.

KES 0M+
Annual Client Savings
0%
Avg. Shrinkage Reduction
0+
Locations Protected
0/7
Monitoring Coverage
Our Framework

Our Loss Prevention Framework

A four-pillar approach that combines technology, process, and people to protect your assets.

Deterrence

Visible security measures that discourage potential thieves

Detection

Technology and human intelligence to identify losses in real-time

Investigation

Forensic analysis to uncover patterns and root causes

Resolution

Recovery, prosecution, and systemic fixes to prevent recurrence

Retail / Supermarket

Naivas Supermarket Chain

Kenya's largest supermarket chain with 80+ locations faced annual shrinkage exceeding 3.5% of revenue due to organized retail crime, employee theft, and administrative errors.

Partnership Since2015

Challenges

Organized crime rings targeting high-value itemsInternal collusion between staff and external thievesInconsistent CCTV coverage with blind spotsNo real-time incident alerting system

Solutions

AI-powered video analytics across all storesEAS gate systems with hard tags24/7 centralized monitoring centerUndercover operations for 6 months

Results

Shrinkage: 3.5% → 1.8% (12 months)3 organized theft rings dismantledResponse time: under 2 minutesAnnual savings: KES 180M+
Learn More About Naivas Supermarket Chain
Naivas Supermarket Chain
Loss Prevention Case Study
Retail / Hypermarket

Shoprite Kenya

Africa's largest retailer with 14 Kenyan locations struggled with supply chain theft, vendor fraud, and cash office discrepancies.

Partnership Since2018

Challenges

Vendor delivery shortfalls and product substitutionCash office theft and fraudulent refundsNight shift internal theft from warehousesNo standardized LP reporting across locations

Solutions

End-to-end supply chain security auditCash handling SOPs with surprise auditsGPS-tracked vendor compliance programCentralized LP dashboard with real-time KPIs

Results

Vendor accuracy: 99.2%Cash discrepancies ↓ 78% (6 months)Warehouse losses ↓ 52%Annual savings: KES 95M
Learn More About Shoprite Kenya
Shoprite Kenya
Loss Prevention Case Study
Retail / Supermarket

Tumaini Supermarket Chain

A growing regional supermarket chain with 22 locations experiencing double-digit shrinkage due to rapid expansion outpacing security.

Partnership Since2019

Challenges

New stores opened without LP systemsHigh staff turnover → untrained employeesReceiving bay theft and sweetheartingBudget constraints for full EAS deployment

Solutions

Phased LP rollout by store risk levelMobile LP audits with tablet checklistsMystery shopper program (200+ visits)Exit policy enforcement + bag checks

Results

Shrinkage: 4.2% → 2.5% (18 months)Sweethearting incidents ↓ 83%Receiving bay theft eliminated at 18 storesCost-to-save ratio: 1:6.4
Learn More About Tumaini Supermarket Chain
Tumaini Supermarket Chain
Loss Prevention Case Study
Insurance / Healthcare

Monvid Health Insurance

A leading health insurance provider faced claims fraud, document forgery, and internal policy violations costing over KES 50M annually.

Partnership Since2017

Challenges

Fictitious claims from rogue providersStaff collusion with clinics to inflate billsStolen patient data for false claimsWeak access control to sensitive records

Solutions

AI claims fraud detection algorithmsSurprise forensic audits at 30+ clinicsBiometric access to records roomAnonymous whistleblower hotline

Results

Fraudulent claims ↓ 68% (first year)4 clinics blacklistedKES 42M saved annuallyFraud detection: 12% → 89%
Learn More About Monvid Health Insurance
Monvid Health Insurance
Loss Prevention Case Study
Logistics / Distribution

Cleanshelf

A hygiene products distributor with a 50,000 sq ft warehouse faced inventory shrinkage, equipment theft, and logistics losses across 25 trucks.

Partnership Since2016

Challenges

Inventory discrepancies in system vs physicalPilferage from warehouse picking areasDriver collusion with customers on deliveriesNo GPS tracking on high-value pallets

Solutions

RFID tagging on all high-value inventoryGPS-enabled electronic seals on trucksRandom route audits with undercover observersWarehouse layout redesign (eliminate blind spots)

Results

Inventory accuracy: 87% → 98.5%Equipment theft ↓ 94%Delivery discrepancies: 12% → 2%Annual savings: KES 28M
Learn More About Cleanshelf
Cleanshelf
Loss Prevention Case Study
Retail / Fashion

Jade Collections

A premium fashion retailer with 15 stores faced high-value garment theft, employee discount abuse, and return fraud eroding margins by nearly 5%.

Partnership Since2020

Challenges

Expensive designer items targeted by boostersEmployee discount misuse (friends/family abuse)Return fraud with counterfeit receiptsDressing room theft with tag removal tools

Solutions

Hard tag EAS with ink vials on high-value itemsEmployee purchase monitoring algorithmQR code receipt validation systemPlainclothes LP officers on weekends

Results

Garment theft ↓ 76% (9 months)Employee discount abuse ↓ 91%Return fraud: 99% reductionShrinkage: 4.8% → 2.1%
Learn More About Jade Collections
Jade Collections
Loss Prevention Case Study
Start Protecting Your Business

Ready to Reduce
Your Shrinkage?

Schedule a confidential loss prevention assessment. Our team will identify vulnerabilities and deliver a customized protection plan that safeguards your bottom line.

48% Avg. Shrinkage Reduction
Proven Track Record
Customized Solutions
Request Free AssessmentExplore Loss Prevention
Free AssessmentCustom Protection PlanProven Results
KDPA 2019 Compliant
24/7 Protection
500+ Security Personnel
80+ Locations Protected

Loss Prevention Success Stories

Naivas'48% shrinkage reduction'
Shoprite'80% incident reduction'
Tumaini'Under 2 min response time'
Jade Collections'76% theft reduction'

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